Datanet Systems


Datanet Systems is a system integrator with extensive expertise in remote collaboration systems and customer care solutions. The experience gained and capitalized in the implementations carried out over a decade of activity in this field allows us to offer clients efficient and safe solutions, tailored to their specific needs, without requiring major investment efforts.

Our portfolio of collaboration solutions includes:

  • Complete IP telephony solutions;
  • Video and audio conferencing solutions;
  • Dedicated video terminals;
  • Complete solutions and services for remote collaboration.

Our portfolio of customer care solutions includes:

  • Integrated Contact Center systems for voice, email, web, video, SMS;
  • Speech recognition and voice response systems;
  • Voice authentication systems;
  • Integration with IT systems, custom desktops and back-end software applications;
  • Personalized reporting, interaction recording, quality management, work center management systems in the call center;
  • Systems for the efficiency of call center activity using Robotic Process Automation.

Datanet Systems delivers complete architectures, optimally interconnected with heterogeneous environments and clients’ legacy systems (fax equipment, PBX plants, etc.).

The benefits of Datanet Systems products and services are dealt with in the following pages:

Datanet Systems partners: Cisco, 2Ring, Nuance Communications, Zoom International, Mind CTI.