Datanet Systems is a system integrator with extensive expertise in remote collaboration systems and customer care solutions. The experience gained and capitalized in the implementations carried out over a decade of activity in this field allows us to offer clients efficient and safe solutions, tailored to their specific needs, without requiring major investment efforts.
Our portfolio of collaboration solutions includes:
- Complete IP telephony solutions;
- Video and audio conferencing solutions;
- Dedicated video terminals;
- Complete solutions and services for remote collaboration.
Our portfolio of customer care solutions includes:
- Integrated Contact Center systems for voice, email, web, video, SMS;
- Speech recognition and voice response systems;
- Voice authentication systems;
- Integration with IT systems, custom desktops and back-end software applications;
- Personalized reporting, interaction recording, quality management, work center management systems in the call center;
- Systems for the efficiency of call center activity using Robotic Process Automation.
Datanet Systems delivers complete architectures, optimally interconnected with heterogeneous environments and clients’ legacy systems (fax equipment, PBX plants, etc.).
The benefits of Datanet Systems products and services are dealt with in the following pages:
- Cisco Webex Solution Description Brochure – Collaboration without complications
- Datanet has developed an intelligent voice assistant with extended applicability
- 4 recommendations for increased efficiency in Contact Centers
- How can we optimize operational efficiency in Contact Center?
- What advantages Speech & Voice Recognition solutions offer?
- How efficient are you managing customers’ audio recordings?
- Unified Communications help you improve clients’ relations
- Increase the productivity of your mobile employees with collaborative video
- The market of Cloud Enterprise collaboration solutions is growing
- A new stage in Collaboration with Cisco Spark
- Datanet brings up the latest collaboration solutions
- What do you gain from Cisco’s telepresence solutions
Datanet Systems partners: Cisco, 2Ring, Nuance Communications, Zoom International, Mind CTI.
VOICE, VIDEO AND TEXT COMMUNICATIONS
Datanet Systems portfolio includes a complete range of premium products for IP telephony, video communications and text messaging:
- Cisco Unified Communications Manager;
- Cisco Integrated Services Routers (ISRs) VoIP Gateways;
- Cisco IP Phones;
- Cisco Webex Teams;
- 2Ring Phone Services;
- Mind PhonEX One call accounting.
- Cost reduction by implementing a centralized system of telephony, video communications and text messaging, using the existing IT infrastructure;
- Flexible solution for users, who can use mobile phones and landline devices for voice, video and text communication in a secure environment;
- Ease of adding new work points.