According to the Uptime Institute Data Center Resiliency Survey 2025, the proportion of outages caused by network and connectivity issues rose in 2024 to more than 30% of all reported incidents. This highlights a simple reality: without continuous monitoring and proactive infrastructure management, organizations face significant risks of downtime, financial losses, and reputational damage. Already in 2015, John T. Chambers, former Cisco CEO, emphasized this reality, stating that “the network is more important today than at any point in history, as a large enterprise can lose 3–4% of its annual revenue due to network disruptions.”

With business expansion and the increasing sophistication of communications technologies, network management has become exponentially more complex. Operational costs are rising, the demand for specialized expertise is intensifying, and cyber threats are evolving. In this environment, outsourcing network management to a dedicated Network Operations Center (NOC) has shifted from being an option to becoming a strategic imperative.

In July 2025, Datanet Systems launched its own NOC-Datanet, designed to address these challenges and ensure clients benefits from the performance, security, and resilience required to manage today’s data and communications networks. Beyond implementing ITIL (Information Technology Infrastructure Library) best practices, NOC-Datanet continuously refines them—leveraging operational insights, real-time data, client feedback, and the latest technological advancements.

NOC-Datanet’s Role of in the IT & Telecom Ecosystem

The new NOC-Datanet serves as a fully integrated monitoring and management center, designed to strengthen network reliability and performance through three core functions:

Proactive and Reactive Monitoring
Continuous, real-time tracking of alarms, alerts, and performance indicators to detect anomalies early and prevent service degradation.
Incident and Change Management
End-to-end incident handling—from detection and root-cause diagnosis to resolution—combined with controlled implementation of configuration changes to safeguard infrastructure stability.
Reporting and Continuous Optimization
Real-time performance and service quality reporting, enhanced with actionable insights and recommendations to optimize resources, improve efficiency, and reduce risk.

Through this integrated approach, NOC-Datanet enables faster response times, minimizes downtime, and ensures consistently high availability in line with each client’s Service Level Agreement (SLA) commitments.

NOC-Datanet Services

NOC-Datanet is designed to ensure the seamless operation of a broad range of critical data communications services for clients across multiple sectors, including telecommunications, financial services, retail, and more. Key services include:

Core Network Operations: Managing both data and mobile telephony networks, regardless of complexity or geographic scope.
Alarm Monitoring and Event Correlation: Continuous network surveillance, initial alarm correlation, issue identification, and incident filtering to prevent unnecessary escalations.
Fault Management: Hardware, software, and network diagnostics and troubleshooting following internal procedures to quickly restore services.
Incident Management: Coordinating interventions, escalating to the appropriate teams, and applying restoration procedures to minimize service downtime.
Preventive Maintenance: Identifying potential issues and implementing corrective actions before they impact operations.
Support for Multi-Generation Telco Networks: Operating mobile communications services across 3G/4G/5G networks, supporting both HNO (Host Network Operator) and MVNO (Mobile Virtual Network Operator) platforms for international clients.
End-User Service Lifecycle Management: Comprehensive management of SIM life cycle and associated services, ensuring consistent and reliable end-user experiences

The ultimate goal is clear but critical: maximizing service availability for the end client, regardless of infrastructure complexity. In addition, NOC-Datanet services can be complemented with on-site technical support provided by Datanet’s teams across nationwide operational locations.

Technology Neutrality and Adaptability

A key strength of NOC-Datanet is its neutrality regarding client technologies and vendor brands. Monitoring tools are fully configurable to work with a wide range of equipment and software, while the true differentiator is the team’s know-how in setting thresholds, interpreting data, and adjusting procedures according to the specific requirements of each business.
This flexibility enables NOC-Datanet to serve both Datanet’s existing client base and new market segments, in Romania and abroad.

Expert Team Behind NOC-Datanet Operations

NOC-Datanet operates with a compact yet highly skilled team of 12 specialized engineers dedicated to Telecom and IT NOC operations, ensuring continuous monitoring of client infrastructures 24/7/365.

At the core of this structure is the NOC Manager, responsible for both team coordination and service delivery in line with the highest standards. Supporting the manager are 6 experienced Team Leads, who oversee shift operations, efficiently manage priorities, and allocate resources as needed. The remaining 6 NOC agents form the front line of monitoring, diagnosis, and incident resolution, transforming technical expertise into swift and effective action.

The team leverages cutting-edge technologies, including Artificial Intelligence and Machine Learning, to detect abnormal patterns, correlate events, and generate precise alerts, reducing the risk of delayed interventions. Operational automation accelerates response times through predefined procedures for recurring incidents, while scalable and configurable systems allow rapid adaptation to the unique needs of each client – whether managing a complex enterprise network or supporting an international telecom operator with extensive infrastructure.

Through this combination of human expertise and advanced technology, NOC-Datanet consistently delivers real-time performance, reliability, and security.

NOC-Datanet Key Benefits for Critical Industries and Organizations

NOC-Datanet services are designed for organizations where service continuity is critical—such as banks, financial institutions, large-scale retailers, online service providers, and telecom operators. Regardless of the sector, these organizations share a common need: minimizing costly downtime, accessing 24/7 expert support, enhancing network security, and scaling operations quickly in line with projects and growth.
Outsourcing to NOC-Datanet delivers a range of strategic and operational benefits:

Cost Reduction – Eliminates expenses associated with recruiting, training, and retaining in-house NOC personnel, as well as investments in monitoring infrastructure.
Access to Top Expertise – A team experienced across multiple technologies and complex projects, ready to respond immediately to challenges.
Scalability – Easily adjust support levels in line with business growth and project demands.
Continuous Monitoring – 24/7 surveillance with minimal response times for incidents.
Proactive Maintenance – Identifying and resolving issues before they impact end users.
Focus on Core Activities – Allows clients to allocate resources to strategic, revenue-generating initiatives.
Enhanced Security – Advanced processes and tools to protect networks against cyber threats, complementing—but not replacing—a dedicated Security Operations Center (SOC).
Constant Access to ITIL Best Practices – Implementation of NOC-specific processes, including incident, problem, change, and configuration management.

Why Choose NOC-Datanet?

Outsourcing your network operations to Datanet offers operational maturity, cost efficiency, and a comprehensive service overview, all underpinned by industry best practices and deep technical expertise. With over 25 years of experience as a systems integrator, Datanet Systems brings proven networking expertise through strategic partnerships and complex projects.

By leveraging Artificial Intelligence, automated workflows, and a highly skilled team, NOC-Datanet becomes a strategic partner in safeguarding the performance, reliability, and security of IT and telecom infrastructures. Choosing NOC-Datanet is not just about reducing costs or simplifying operations—it provides access to expertise and technology that would be difficult or prohibitively expensive to replicate internally.

With a dedicated team, cutting-edge technology, and a proactive approach, NOC-Datanet is an essential asset for organizations seeking continuous, high-performing, and secure network operations in today’s competitive environment.

For more information about Datanet’s NOC services, please contact sales@datanets.ro.