Datanet adopts new Cisco unified communication solution
Recording and managing customer conversations are hot topics in the post GDPR society.
The article presents a new model of private cloud solutions with a focus on network infrastructure
Using Unified Communications solutions in Contact Centers can ensure increased quality of interaction with end customers and lower internal costs. In order to move from possibility to certainty, you need not only the technology that generates more operational efficiency, but also a partner to manage this process.
Speech&Voice Recognition technologies have reached a maturity level
The customer is the company’s most important capital (Jul. 2016)