Cisco Webex is one of the most appreciated and used collaboration solutions globally. Regardless of the licensing plan used, Datanet specialists can help you maximize its functionality by integrating with other applications that increase the efficiency and security of remote work.

COVID-19 pandemic and government decisions are forcing more and more organizations in Romania to provide employees with the opportunity to work from home. Faced with a quick decision, some companies choose consumer solutions or free versions of enterprise solutions. The option is justified from the perspective of the popularity they enjoy among end-users, who are already familiar with them, but such solutions have two major disadvantages:

• does not cover the security requirements specific to the business environment;
• are not designed to be integrated with other applications.

Webex, the most popular collaboration solution today

To avoid such problems, Datanet specialists recommend Cisco Webex, a solution whose free version you can use now in Romania. Webex has outstanding results in terms of “popularity” – is the market leader in collaboration solutions for the 12th consecutive year and holds the title of “Best Meeting Solutions of 2020” in the “Gartner Peer Insights Customers’ Choice” ranking, based on end-user appreciation.

Improved security through integration

Webex also works well in terms of security, integrating native security elements needed for remote work (such as 256-bit AES encryption). However, this level can be improved. For example, the Webex Control Hub Extended Security Pack (ESP), add-on, available at the end of last year, integrates a complete set of Cloudlock features. Thus, you benefit from data loss prevention (DLP) and extended control over data stored in Webex Teams. ESP also provides anti-malware protection (via Cisco Talos ClamAV) and allows the blocking of unauthorized external communications.

However, Webex also offers the possibility of integration with non-Cisco security solutions, which Datanet specialists can help you leverage. This way you can increase the level of protection of the end-users and return the investments already made in the security field. For example, by integrating Webex with Microsoft Cloud Access Security Broker (CASB) you can monitor and manage the activities of users, as well as administrators.

Our specialists can help you define policies for identifying sensitive files and activities with potential risk, as well as rules for automatic application of measures. We can also help you synchronize Webex with Azure Active Directory and use Microsoft’s Single Sign-On functionality in Control Hub. However, supported applications include applications from Symantec, Palo Alto, Okta and Verint.

 

Improved efficiency through integration

We can integrate Webex with a wide range of applications that you already use within the company:

• Document Management – Google Drive, Dropbox, Alfresco or Box;
• Developer Platforms – Github, Azure DevOps, Jira;
• Productivity tools – Google Task or Trello;
• Sales and marketing applications – Salesforce, Zoho CRM, Mailchimp.

We can also help you use Webex with the Office 365 suite to increase end-user productivity. Thus, your employees at home can co-edit Office 365 documents directly from Webex Teams, and administrators can quickly block unauthorized sharing via Webex of OneDrive or SharePoint Online files. In addition, Webex allows integration with several Microsoft applications widely used in the business environment such as Excel Online, SharePoint Online, OneDrive, OneDrive for business and OneNote.

Datanet specialists can help you benefit from the optimal “combination” of features, covering both the needs of the end-users and the security requirements of your company. If you would like to find out more details on how to get these benefits quickly, contact us at sales@datanets.ro.